Terms and Conditions
Terms and conditions of sale |
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✔ If you have any loose teeth or severe gum disease consult your dentist before ordering TheraSnore ✔ Snorers with an excessively receding lower jaw, overbite of 5mm or more or a protruding lower jaw may find TheraSnore unsuitable – our money back guarantee gives you peace of mind. ✔ If you have dentures, bridgework or veneers in the front 12 teeth please ask us or your dentist before buying. ✔ Questions or ordering issues? Please use our contact page
The TheraSnore 30 Day No Quibble Money Back GuaranteeIf you are not satisfied with your TheraSnore in any way, simply return it to us in the original packaging within 30 days of the purchase date to receive a full refund less the value of our Postage and Packing of £3.95 Terms & ConditionsBy purchasing anything from our website you are agreeing to our terms and conditions, please read each section.
Buying from our site and the order process• You can order products displayed on this website on-line or by phone • As soon as you have completed an order you will receive an email stating the order has been processed/declined/cancelled. Only when an order is confirmed as processed will your order be dispatched. How/where we deliver• We only deliver within the UK and Europe. • Orders are generally dispatched by Royal Mail. • We reserve the right to change postal methods if circumstances require it. • Occasionally your order will be sent in multiple dispatches, this may be due to stock levels, difficult to package items etc. Payment will only be processed for the items dispatched. • We will make every effort to deliver within the time stated on our website but we will not be liable for any loss caused to you by late delivery. If the goods are not delivered within the delivery time which we quote for that item, please contact us by telephone or email. We will try and ensure that you receive your order, as quickly as possible, or if you wish you may cancel your order and we will refund you any money which you have paid. • This does not affect your statutory rights as a consumer.
Accepted Payment methods• All prices are in UK pounds. Except where shown otherwise. • We currently debit money from your account when we receive your order through our payment process • You may pay by any major credit card except American Express, debit card (uk only) . • You may also pay by cheque or postal order, please send your order by post. • If your delivery address is outside the UK and you order online you must pay by credit card.
Returns Policy• Goods will not be accepted 30 days after dispatch date. • The return postage must be covered by the customer. • The customer details must be clearly displayed and a reason for the return must also be clearly displayed. • A copy of the original invoice must also be sent with the returned product. Any postage charged will not be refunded. •All returns should be posted to the following address TheraSnore Health • We will not be responsible for any losses resulting from your use or the inability to use our website or resulting from unauthorised access to, or alteration of your transmissions or data in circumstances which are beyond our control. • We will not be responsible for your loss of profits, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from something we have done wrong. • You will be responsible if you use this website in breach of these terms of use and will reimburse us for any loss that you cause to us as a result of your misuse. • We make no promise that our website will be uninterrupted or entirely error free. Because of the nature of the Internet, the shopping online service is provided on an “as is” and “as available” basis. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control. • Please note we are unable to accept returns for medicines or cosmetic products unless the items were incorrectly delivered or are faulty. This is due to regulations which prevent us from reselling any returned cosmetic or medicinal items. All returned items of this nature will be destroyed • This does not affect your statutory rights as a consumer. Complaints ProcedureIf you are not satisfied with any aspect of our service or products, you can tell us about your concern in the following ways: Email – send your email enquiry@therasnore.co.uk Phone – Call us on 0115 977 8370 We will aim to respond to your concern within 48 hours. Copyright, Trademarks & Data Protection• All rights in the designs and information are protected by copyright, trademarks and other intellectual property rights. • You may view, copy and print portions of our website for the sole purpose of placing an order with us. The materials on our website may not be used for any other purpose. • We will use the information which you provide and the records of items you buy to constantly monitor and improve our service and for marketing purposes in accordance with our Privacy Policy. Links to other websites and services• Our website may contain links to other websites which are not under the control of and are not maintained by us. These links are provided for your convenience only and we are not responsible for the content of those sites. General• We may change or withdraw any part of our website, or may refuse you access to the website at any time if we consider it necessary.
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